Clinical Decision Support System (CDSS)

AI-powered diagnostic assistance

Clinical Decision Support System (CDSS)
303 million
AI-ASSISTED CONSULTATIONS
Numbers as of June 2026
210 million
PATIENTS SERVED

The Challenge

Incomplete or unstructured patient data can affect the accuracy and efficiency of patient health management. For frontline clinicians managing high patient volumes, varied symptom presentations, and incomplete documentation, the absence of structured data and decision support can lead to variability in diagnosis, longer consultation times, and missed clinical cues.

Our AI Solution

Our AI Solution

The Clinical Decision Support System (CDSS) is an AI-powered diagnostic assistance solution developed with the Ministry of Health and Family Welfare (MoHFW). Operational since April 2023, it is implemented with the Centre for Development of Advanced Computing (C-DAC), Mohali, and embedded within eSanjeevani, India's national telemedicine platform.

CDSS strengthens diagnostic quality across eSanjeevani's hub-and-spoke model by giving doctors and Community Health Officers (CHOs) structured patient-related information and diagnostic support within existing teleconsultation workflows.

How it works

Patient complaint recording 01

Patient complaint recording

CHOs record patient complaints using the Patient Assistant Form (PAF), capturing symptoms, clinical history, and examination findings in English and 12 Indian languages.

Patient complaint recording

CHOs record patient complaints using the Patient Assistant Form (PAF), capturing symptoms, clinical history, and examination findings in English and 12 Indian languages.

Standardized clinical documentation 02

Standardized clinical documentation

Standardized clinical documentation: the PAF captures onset, duration, and severity of symptoms through standardized multiple-choice questions, coded to international standards.

Standardized clinical documentation

Standardized clinical documentation: the PAF captures onset, duration, and severity of symptoms through standardized multiple-choice questions, coded to international standards.

AI-enabled differential diagnosis 03

AI-enabled differential diagnosis

AI-enabled differential diagnosis: patient inputs are encoded into a clinical representation and analyzed by a multi-class classification model.

AI-enabled differential diagnosis

AI-enabled differential diagnosis: patient inputs are encoded into a clinical representation and analyzed by a multi-class classification model.

Clinical decision support for doctors 04

Clinical decision support for doctors

Clinical decision support for doctors: AI-enabled CDSS provides case summaries and diagnosis recommendations during consultations, without replacing clinical judgement.

Clinical decision support for doctors

Clinical decision support for doctors: AI-enabled CDSS provides case summaries and diagnosis recommendations during consultations, without replacing clinical judgement.

Where It's Deployed

Deployed at national scale through eSanjeevani.

Impact

303 million
AI-assisted consultations
210 million
patients supported through these consultations

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Partners

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Looking Ahead

As India continues to expand digital healthcare access, solutions like CDSS will be essential to ensure scale does not come at the cost of quality, building a telemedicine system that is accessible, accurate, efficient, and equitable.

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